(514) 737-9701

 (888) 275-4538

 (514) 342-3854
 (877) 453-8832
 5659 Royalmount Ave
Montreal, QC, Canada H4P 2P9

  For Technical Support:

 (888) 275-4538 ext 611

             MON – FRI 8:00 AM – 10:00 PM EST

Have a question for our customer service department? Email us directly!



Phone Number

Restaurant Location

Serial Number

Date of Purchase



RECEPTIONNathalie JacquesReceptionist888.275.4538 x.
SALES USACorey BurnsVP of Sales844.218.8477 x
Yami CastilloExecutive Assistant to the President844.218.8477 x.
Julie Marie AsselinKey Account Manager844.218.8477 x.
Larry LevineWestern Regional Sales Manager,
Jimmy KerlinTerritory account manager - New
Lucia PlazasKey Account Manager - Florida & Export844.218.8477 x.
Ariel MartinezKey Account Manager - Florida & Export844.218.8477 x.
Edward CanadaKey Account Manager -
Ann Marie ReedKey Account Manager - N.Y.
Manuela GiraldoO.E.M Sales Account Manager
Global Sales Assistant
888.275.4538 x.
Stephanie LemireMAP
Lorena GonzalezSales Coordinator844.218.8477 x
Reynaldo BerneyDirector of Sales for South
SALES CANADAJason NishmasNational Sales Manager - Canada888.275.4538 x.
Daniel LaroucheDirecteur des Comptes - Québec888.275.4538 x.
Vince Di StefanoKey Account Manager -
Marco IbarburuParts Administrator888.275.4538 x.
CUSTOMER SERVICEOrder Desk888.275.4538 x.
Aaron BorekSenior Logistics Manager / Orders & Operations888.275.4538 x.
Aoi KomuraInvoicing / Order Desk888.275.4538 x.
Eward SevillaOutbound Logistics888.275.4538 x.
Valentina KrebageInventory Analyst888.275.4538 x.
Alisha MiudoCustomer Service Representative888.275.4538 x.
James BartholdCustomer Service Representative888.275.4538 x.
Didier Favard DupervalCustomer Service Representative888.275.4538 x.
Mike MassiahCustomer Service Representative888.275.4538 x.
TECHNICAL SUPPORTRichard HillerSpecial Projects Manager888.275.4538 x.
Tracy LukProject Assistant888.275.4538 x.
Alan GallagherTechnical Support Specialist888.275.4538 x.
Di LeTechnical Support Specialist888.275.4538 x.
Jay LeeTechnical Support Specialist888.275.4538 x.
Vincent DattTechnical Manager888.275.4538 x.
OPERATIONSAlan LamartDirector of Operations888.275.4538 x.
PURCHASINGMarysol LeonPurchasing Agent (Parts)888.275.4538 x.
Jose MaresPurchasing Agent (Logistics)888.275.4538 x.
Songlau ZhangBuyer888.275.4538 x.
WAREHOUSELiam HincheyWarehouse Manager888.275.4538 x.
Carlos SocorroWarehouse Assistant888.275.4538 x.
FINANCERobert KrebsVP Finance888.275.4538 x.
Brenda FlynnCredit Manager888.275.4538 x.
Michel JaegerAccounting Technician888.275.4538 x.
Emily WangAccounts Payable888.275.4538 x.
Stephanie ChungAccounts Payable (Service/Warranty)888.275.4538 x.
Linda DoWarranty Coordinator888.275.4538 x